Home watch software · By Family Matters

The report and the invoice, done before you leave the driveway.

Tuesday, four houses. At each: work the list, photos from the camera, lock the door. Before you’re back in the truck the owner’s phone has buzzed: “checked Beach House today. All clear.” The visit is already on their bill.

First three client homes freeNo contractNo credit card to start
Messagesnow

Angie’s Home Watch checked Beach House today. All clear. Report: housematters.app/r/3f9…

Mailnow

Beach House home watch report · Sep 9
All clear: routine visit complete. View the full report

9:41
Beach HouseVisit reportDone
AAngie’s Home WatchPowered by Family Matters
All clear
Visit Report·Beach House·Sep 9, 2026·Routine visit
AHAngie’s Home WatchNotes for the owner

Everything’s in good shape. Ran the water in every bathroom, A/C holding at 78. The mail’s on the kitchen counter.

You asked us to checkItems you requested before this visit: completed on-site
Under the kitchen sinkDry, no smell. The new trap is holding.
Done
RestockPropane for the grillAbout a quarter left.
LOW
Standard checklistEverything we checkedA section-by-section record of every item on the checklist for this visit.
Security
  • All exterior doors and windows lockedDone
  • No signs of entry or damageDone
Exterior
  • Roofline, gutters and soffitsDone
  • Lanai screens and pool deckDone
  • Landscaping and irrigationSprinklers ran at 6am, heads all turning.Done
01Lanai screens and pool deck
Water & moisture
  • Under sinks, around toiletsDone
  • Water heater and shut-off valveDone
02Under sinks, around toilets
Climate & power
  • Thermostat set, A/C runningDone
  • Refrigerator running, no odorDone
  • Breakers, GFCIs, exterior lightsDone
03Thermostat set, A/C running
Visit summary
12Checked
4Photos
0Flagged
This visitCharges
Routine visit$50.00
Total due$50.00
Pay $50.00
Secure payment
Angie’s Home WatchPrepared for you · Sep 9, 2026Powered by Family Matters
TodayVisitsHomesInvoicesSettings
Scroll the report
Paid $50.00 · Acosta · Venmo
The home watcher

The report writes itself while you walk.

Check each item, take photos, and the report is finished when you are. The owner has it before you leave, and the visit is already on their bill.

The small fixes

A loose latch becomes a paid job.

You spot something on a visit. Take a photo, add a price, and the owner approves it in writing. No surprise in January.

If you fix things too
The extras

Every extra gets billed.

Storm shutters, letting a contractor in, picking up the mail. Set a price for each once, and it is added to the owner’s invoice every time you do it.

You check the house. They read the report.

The same visit, two phones. Yours is the checklist you work through and photograph as you walk. Theirs is the report it becomes, under your name, the moment you lock the door. Scroll both.

What you see
9:41
Visit · Beach House
9 of 12 checked
Owner requests● ✓ Done
Under the kitchen sinkDry, no smell. The new trap is holding.
Propane for the grillOKLowOut
Security● ✓ Done
All exterior doors and windows locked
No signs of entry or damage
Exterior● ✓ Done
Roofline, gutters and soffits
Lanai screens and pool deck
Landscaping and irrigation
Water & moisture1/2
Under sinks, around toilets
Water heater and shut-off valve
Climate & power1/3
Thermostat set, A/C running
Refrigerator running, no odor
Breakers, GFCIs, exterior lights
Everything’s in good shape. Ran the water in every bathroom, A/C holding at 78.
Anything they need to know about…
3 left
CancelSave & send report
Scroll the sheet

Your side: the Beach House checklist, checked off as you walk. Save & send report closes the visit.

What your client sees
9:41
CaretakersVisit report
AAngie’s Home WatchPowered by Family Matters
All clear
Visit Report·Beach House·Sep 9, 2026·Routine visit
AHAngie’s Home WatchNotes for the owner

Everything’s in good shape. Ran the water in every bathroom, A/C holding at 78. The mail’s on the kitchen counter.

You asked us to checkItems you requested before this visit: completed on-site
Under the kitchen sinkDry, no smell. The new trap is holding.
Done
RestockPropane for the grillAbout a quarter left.
LOW
Standard checklistEverything we checkedA section-by-section record of every item on the checklist for this visit.
Security
  • All exterior doors and windows lockedDone
  • No signs of entry or damageDone
Exterior
  • Roofline, gutters and soffitsDone
  • Lanai screens and pool deckDone
  • Landscaping and irrigationSprinklers ran at 6am, heads all turning.Done
01Lanai screens and pool deck
Water & moisture
  • Under sinks, around toiletsDone
  • Water heater and shut-off valveDone
02Under sinks, around toilets
Climate & power
  • Thermostat set, A/C runningDone
  • Refrigerator running, no odorDone
  • Breakers, GFCIs, exterior lightsDone
03Thermostat set, A/C running
Visit summary
12Checked
4Photos
0Flagged
This visitCharges
Routine visit$50.00
Total due$50.00
Pay $50.00
Secure payment
Angie’s Home WatchPrepared for you · Sep 9, 2026Powered by Family Matters
HomeStaysCaretakersStockUpkeep
Scroll the report

What the owner opens: All clear, every photo, your notes, and the Pay button.

What the owner asks for

Every ask lands on your list. Nothing to dig out of your texts.

The owner’s guests mention the lanai screen door won’t latch. Sunday night the owner asks from their app, photo attached. Tuesday it’s on your Beach House checklist with their note, and when you check it off, their report says so.

On the checklist, not in a thread. Every ask sits on that home’s list for the next visit, with the owner’s note and photo, next to everything else you check.
Check it off and the owner knows. What you did goes in their report. No follow-up text, no call.
Supplies too. When the owner marks the propane low, it’s on your list to bring.
9:41
Visit · Beach House
0 of 12 checked
Owner requests · this visit2 new
Lanai screen door won’t latchEvan asked Sun · “Guests said it wouldn’t catch. Can you take a look?”
Propane for the grillMarked low by the owner SunOKLowOut

The owner asked you to look at these. Record what you did and it goes in their report.

Security2
All exterior doors and windows locked
No signs of entry or damage
Exterior3
Roofline, gutters and soffits
Lanai screens and pool deck
Landscaping and irrigation
Getting paid

The work is done. So is the invoice.

Lock the door and the visit is already an invoice. Bundle a family’s month in one go, or bill each visit as it happens. On your own Stripe, Wave or Venmo - House Matters takes no cut, sells no leads, and keeps unbilled and unpaid on your screen until they’re settled.

Card & bank invoices from your own account
Invoices on your Wave account - clients import in one step
Every invoice and payment copied into your books
A payment request the owner taps - money straight to you

Your accounts, your money - House Matters sends the invoice and keeps the record. See pricing →

Your client homes

Every client, every home, one glance.

A place for every home in your care: the owner, how often you go, your rate, the last visit, and what’s due next. A client with more than one home bills as one family, so you bill them in one go.

Add a home in minutes - owner, how often, your rate, and your checklist for that house.
Never lose a due date - every card shows the last check and the next one owed.
Unbilled work stays visible - no check drives off unpaid.
Your client homes
The Bennett family · 2 homes Unbilled $210 Invoice family ›
Bennett · “The Cottage”due today
4 Palm Grove Ct, Vero Beach
Every 2 weeks · $45/visitLast check Jul 29Unbilled $90
Bennett · “Marsh House”snowbird · Nov
9 Egret Way, Vero Beach
Monthly · $60/visitLast check Jul 12Unbilled $120
Acosta · “Beach House”invite pending
12 Gulfview Dr, Vero Beach
Weekly · $45/visitLast check todayUnbilled $45

The route and the checklist run themselves.

Set how often once per home. From then on the app tells you where to be, and what to look at when you get there.

A schedule that holds

Weekly, every two weeks, monthly, or your own days. The route builds itself and overdue homes surface first.

Snowbird pause

Season over? Pause the home - it leaves your route and your count, and comes back on the date you set.

A checklist per home

Your 24-point default seeds every new home. Edit once, applies forward. The pool house gets pool items; the condo doesn’t.

Extras and errands, billed

Storm shutters, a contractor let-in, the mail run: charged the moment they happen, at prices you set once.

Flags become work orders

A loose latch on today’s walk files itself on the home’s list with your photos, and the owner sees it.

Collections that chase themselves

Card and bank invoices remind on their own; Venmo requests get a polite nudge instead of an awkward text.

Billing

Bill a visit or a month. Get paid your way.

Every check and extra becomes a charge on its own, nothing to reconcile at month-end. Bundle a family’s month in one go and send it as a card or bank invoice, or a Venmo request with the itemized summary. Invoice night stops being a night.

Extras and errands too - storm shutters, a contractor let-in, a fridge restock. Charge it when it happens.
No card fees forced on you - a card or bank invoice when you want one, a Venmo request when you don’t.
Nothing slips - unbilled work and unpaid invoices stay on your screen until they’re settled.
Billing & payments
$420
Unbilled
$1,180
Invoices out
$95
Requests out
The Acosta familyAugust · 3 lines
Weekly check · Aug 5“Beach House”$45
Storm prep · Aug 8“Beach House”$35
Screen-door fix - parts + labor“Beach House”$85
Invoice total$250
Send invoice - card / bank Venmo request
What the owner gets

Your work and the bill, by text and by email.

The moment you finish, the owner’s phone gets a text and an email with the link.

No write-up tonight. The photos, your notes and the charges are already there, with your name on top.
Nobody calling to ask if it’s done. They can see that it is, and what you did, before you’ve left.
The bill lands the same way. A text and an email with a Pay button. Nothing for them to sign up for, nothing for you to chase.
9:41
4:12
Tuesday, September 9
Messagesnow

Angie’s Home Watch requested $50.00 for Beach House, Sep 9 visit. Pay by Venmo: venmo.com/…

Mail1:15 PM

Beach House home watch report · Sep 9
All clear: routine visit complete. View the full report

Messages1:15 PM

Angie’s Home Watch checked Beach House today. All clear. Report: housematters.app/r/3f9…

What it costs

Your first three client homes are free. Then $19 a month.

Everything included from your first home. Past three active homes, Pro is $19 a month or $190 a year. Paused homes don’t count, there is no per-user fee, and House Matters takes no cut of what you bill.

No contract · No credit card to start · Free to run your home

ToolPrice at one userWhat the price buys
House Matters$0 up to 3 client homes, then $19/moEverything, no per-user fee, no cut of your invoices
Home Watcher (HomeWatchTools)$49/mo, or about $44/mo billed yearlyReports, scheduling, contracts, team tools
NestWatchSolo $49/mo · Pro $99 · Business $199AI-written reports, a homeowner portal
QRIDit Home WatchEssentials $50/mo (20 clients, 3 users) · Pro from $65QR-code visit verification, reports
HomeWatch Pro (formerly HWSoft)$34.98/mo up to 10 clients · $52.46 to 20 · $69.95, or $3,495 to buyOccupancy tracking, client portal, records
Home Watch ITFrom $69/mo · $109 with Method:CRM · extra users $29-$39Full operations, two-way accounting, route tools
Jobber (general trades software)Core $49/mo month-to-month, $21-$29 prepaid yearlyQuotes, scheduling, invoicing - no home-watch report

Prices read from each company’s own pricing page on September 9, 2026. Read the full comparison →

Plain answers, before you ask.

The questions operators ask on the first call, answered the way they’d be answered on the phone.

What is House Matters, in one paragraph?

House Matters is home watch software for small businesses. A place for every client home, a route that puts overdue first, a checklist per house with a photo on every item, the owner’s report as a link that needs no account, and the visit billed on your own Stripe, Wave or Venmo. Your first three client homes are free, then $19 a month. Works in your browser on any phone.

Does it work with no signal?

You need a connection when you tap Complete. Walk the house and take photos as normal - the app holds them - and tap Complete once you have a bar. Don’t close the app before then: the visit isn’t saved until it’s sent.

Is there GPS proof that I was there?

No. Your proof is the photo on every item, with the minute it was taken under it. The owner sees the first and last photo’s time on the report, and the minute the report was sent. Tools that geo-fence you sell that as trust; the owner who opens twelve timed photos of her own house doesn’t need a map.

Does it run on iPhone and Android?

On the App Store and Google Play, and in your browser on any phone, in the driveway. Open app.housematters.app on any phone, or get the House Matters app: housematters.app/get.

What if I hire someone?

Add a helper and they walk the checklist under their own name. Rates, invoices and payments stay yours. There is no per-user fee. There is no crew dispatch or roles system either. House Matters is built for a small business, not a fleet.

Who sees my client list?

You, and nobody else. Not other caretakers, not the owners’ families, not House Matters’ marketing. Your clients, homes, gate codes, photos and invoices belong to you. Ask, and you get a spreadsheet of all of it within a week - or the account and everything in it deleted.

Do my clients have to download anything?

No. The report and the invoice are links that open in any browser. If the owner wants more - the keys, the stays, the supply list, every bill in one place - House Matters is free for the homeowner, and your reports are already in it.

I’m on QRIDit or Home Watch IT today. Why move?

Because you pay $50-$69 a month for a crew’s tool and use a fifth of it. House Matters does the part a small business actually does every day - the route, the checklist, the photo report, the invoice - for $0 to three homes and $19 after. Bring your client list as a spreadsheet; add each home once with its checklist; your old reports stay wherever they are.

Does NHWA accreditation matter?

It matters to some owners and to nobody’s software. House Matters works the same whether you carry the CHWP letters or not. What accreditation costs and what it buys is in the accreditation guide.

Will the price go up, or my data get locked in?

Free stays free for your first three homes, Pro is $19, and your data leaves as a spreadsheet on request. If you go back to Free, everything you built stays - clients, homes, visit history, invoices - and three active homes is the line again.

From signup to paid, in four steps.

1

Sign up free

Your name or your business name. Pick Home watch & checks. No credit card to start.

2

Add your homes

Owner, how often you go, your rate, and a checklist per home. Invite the owner if you want them looped in.

3

Do the work

Walk it - checklist, photos, flags. Charges build themselves as you go.

4

Send the invoice

A visit or a whole month, bundled per family. Card, bank, or Venmo.

Watch over homes for a living? Start today.

Free to set up your homes and send your first report. Be up and running before your next round.

Start free

On the App Store and Google Play, and in your browser on any phone, in the driveway.

Download on the App Store Get it on Google Play

House Matters is also for cleaners and handymen, and free for the people who own the home to run it.

Got a text from your caretaker? Your home is already set up - sign in with the email or mobile they have for you. Sign in →