Cleaning business software · By Family Matters

The easiest way to keep your client’s home clean.

The Ruizes are in Ohio. Tuesdays you clean the condo, work your list, take the after photos, lock up. Their phone buzzes with today’s photos and the bill, so nobody texts to ask if you came.

First three client homes freeNo per-cleaner feeNo credit card to start
Messagesnow

Marisol’s Cleaning cleaned Gulf Dr Condo today. All done. Report: housematters.app/r/3f9…

Mailnow

Gulf Dr Condo cleaning report · Sep 9
All done. Your home is clean. View the full report

9:41
Gulf Dr CondoVisit reportDone
MMarisol’s CleaningPowered by Family Matters
All done
Visit Report·Gulf Dr Condo·Sep 9, 2026·Clean
MCMarisol’s CleaningNotes for the owner

All done for the Whitfields’ arrival Saturday. Beds made, towels out, the welcome basket is on the counter. Paper towels are low.

You asked us to look atItems you requested before this visit: completed on-site
Under the sink, you asked me to lookDry today. No drip from the trap.
Looked at
RestockPaper towelsOne roll left.
LOW
Cleaning listEverything we cleanedA section-by-section record of every item on the checklist for this visit.
Kitchen
  • Counters, sink and stovetopDone
  • Inside the microwave and fridge frontDone
  • Floor swept and moppedDone
01Counters, sink and stovetop
Bedrooms
  • Beds changed, linens washedDone
  • Surfaces dusted, floors doneDone
02Beds changed, linens washed
Bathrooms
  • Showers, tubs and toiletsDone
  • Mirrors, counters, fresh towels outDone
03Showers, tubs and toilets
Living & lanai
  • Vacuumed, cushions straightenedDone
  • Lanai furniture wiped downDone
Visit summary
11Done
3Photos
0Flagged
This visitCharges
Clean$140.00
Extra · inside the oven$35.00
Total due$175.00
Pay $175.00
Secure payment
Marisol’s CleaningPrepared for you · Sep 9, 2026Powered by Family Matters
TodayVisitsHomesInvoicesSettings
Scroll the report
Paid $175.00 · Ruiz · card
The second-home cleaner

Clean the same homes on a schedule.

The owners are away for months at a time. You clean every other week, keep their door codes on file, and send them a photo when something looks wrong. All of it is on their home’s record, under your name.

The turnover cleaner

Turnovers show up on your schedule.

When the family books a stay, the cleaning goes on your schedule for the day they leave. Take photos when you’re done and they get them that day.

The cleaner who checks the house too

Checks and cleans, one invoice.

Between stays, walk the house with a checklist and take photos. It is billed as a check, on the same monthly invoice as your cleans.

If checks are most of your week

You clean the rooms. They see the after photos.

One clean, two phones. Yours is the list for that house, room by room with the camera, low or out on the supplies. Theirs is today’s photos and the bill, sent as you lock up. Scroll both.

What you see
9:41
Clean · Gulf Dr Condo
8 of 11 done
Owner requests● ✓ Done
Under the sink, you asked me to lookDry today. No drip from the trap.
Kitchen● ✓ Done
Counters, sink and stovetop
Inside the microwave and fridge front
Floor swept and mopped
Bedrooms● ✓ Done
Beds changed, linens washed
Surfaces dusted, floors done
Bathrooms1/2
Showers, tubs and toilets
Mirrors, counters, fresh towels out
Supplies
Paper towelsOKLowOut
Dish soapOKLowOut
Trash bagsOKLowOut
Inside the oven$35
All done for the Whitfields’ arrival Saturday. Beds made, towels out.
Anything they need to know about…
3 left
CancelSave & send report
Scroll the sheet

Your side: the condo’s list, room by room, with photos. Save & send report closes the clean.

What your client sees
9:41
CaretakersVisit report
MMarisol’s CleaningPowered by Family Matters
All done
Visit Report·Gulf Dr Condo·Sep 9, 2026·Clean
MCMarisol’s CleaningNotes for the owner

All done for the Whitfields’ arrival Saturday. Beds made, towels out, the welcome basket is on the counter. Paper towels are low.

You asked us to look atItems you requested before this visit: completed on-site
Under the sink, you asked me to lookDry today. No drip from the trap.
Looked at
RestockPaper towelsOne roll left.
LOW
Cleaning listEverything we cleanedA section-by-section record of every item on the checklist for this visit.
Kitchen
  • Counters, sink and stovetopDone
  • Inside the microwave and fridge frontDone
  • Floor swept and moppedDone
01Counters, sink and stovetop
Bedrooms
  • Beds changed, linens washedDone
  • Surfaces dusted, floors doneDone
02Beds changed, linens washed
Bathrooms
  • Showers, tubs and toiletsDone
  • Mirrors, counters, fresh towels outDone
03Showers, tubs and toilets
Living & lanai
  • Vacuumed, cushions straightenedDone
  • Lanai furniture wiped downDone
Visit summary
11Done
3Photos
0Flagged
This visitCharges
Clean$140.00
Extra · inside the oven$35.00
Total due$175.00
Pay $175.00
Secure payment
Marisol’s CleaningPrepared for you · Sep 9, 2026Powered by Family Matters
HomeStaysCaretakersStockUpkeep
Scroll the report

What the Ruizes open: today’s photos, your note, what’s low, and the Pay button.

What the owner asks for

Every ask lands on your list. Nothing to dig out of your texts.

The Ruizes have guests landing Friday. Sunday they ask from their app for the guest bath and fresh towels, and mark the paper towels low. Tuesday both are on your Gulf Dr list with their note, and when you’re done, their report says so.

On your list, not in a thread. Every ask sits on that home’s list for the next clean, with the owner’s note, next to the rooms you always do.
Check it off and the owner knows. What you did goes in their photos and report that day. No follow-up text.
Supplies too. Low or out on their list is on yours to bring.
9:41
Clean · Gulf Dr Condo
0 of 11 done
Owner requests · this visit2 new
Guest bath and fresh towelsAna Ruiz asked Sun · “The Whitfields land Friday. Could you do the guest bath and put out the good towels?”
Paper towelsMarked low by the owner SunOKLowOut

The owner asked you to look at these. Record what you did and it goes in their report.

Kitchen3
Counters, sink and stovetop
Inside the microwave and fridge front
Floor swept and mopped
Bedrooms2
Beds changed, linens washed
Surfaces dusted, floors done
Getting paid

The work is done. So is the invoice.

Lock up, and the clean is already an invoice or a Venmo request with the photos attached. Bill each clean, or a family’s month at once. On your own Stripe, Wave or Venmo - House Matters takes no cut, sells no leads, and keeps unbilled and unpaid on your screen until they’re settled.

Card & bank invoices from your own account
Invoices on your Wave account - clients import in one step
Every invoice and payment copied into your books
A payment request the owner taps - money straight to you

Your accounts, your money - House Matters sends the invoice and keeps the record. See pricing →

The schedule

Set it once. It holds.

Weekly, every two weeks, monthly, your own days, or after each stay: a schedule per house, and the route builds itself with overdue first. Pause a home for the summer and it stops counting toward your three.

One page per home - the owner, how often you go, your rate, the keys and codes, the last clean and the next one.
After each stay - the turnover is on your route the day the family leaves; otherwise you type the date.
A family with two homes bills as one - so you bill them once a month, not twice.
Your client homes
The Ruiz family · 2 homes Unbilled $280 Invoice family ›
Ruiz · “Gulf Dr Condo”due today
12 Gulf Dr, Anna Maria
Every 2 weeks · $140/cleanLast clean Aug 26Unbilled $140
Ruiz · “Palmetto House”after each stay
41 Palmetto Ave, Anna Maria
Turnover · $220/turnoverNext stay ends Sep 20Unbilled $140
Acosta · “Beach House”paused · Nov
12 Gulfview Dr, Vero Beach
Weekly · 2.5 hrs × $45Doesn’t count while paused
The stays

You know when they leave, before they text you.

The family books their stay in their own free app. The moment they do, the turnover clean is on your route for the day they check out. No calendar to chase, no Sunday-night “are you coming tomorrow?” If a family doesn’t use the app, you type the date and it works the same.

One stay, one turnover - added to your route the moment the stay is booked.
The open-up list - what the family wants ready when they walk in, on the same list as your clean.
The supply list - OK, low, out or restocked, and the family sees it before the next guests arrive.
Stays & turnovers
“Palmetto House” · staysfrom the family’s app
The Whitfields · Sep 12-20
Booked by Dana · 4 guests
turnover Sep 20
Maya & the kids · Oct 3-6
Booked by Dana · open-up list assigned
turnover Oct 6
On your route
Turnover clean · Sat Sep 20
After 11am checkout · $220
added for you
The clean landed on your route when Dana booked the stay

What else it does while you clean.

Built from a working cleaner’s real week.

Per clean or per hour

“Cleaning · 2.5 hrs × $45” or a flat rate per house. Extras at prices you set once: inside the oven, the fridge, the windows, charged the moment you do them.

A deep clean, priced once

Put a price on it, the owner taps yes from wherever they are, and the bill can’t go past it.

Add the person who cleans with you

They tick the list and take the photos under their own name. Rates, invoices and payments stay yours. No per-user fee.

Pause the off-season

The beach house closes for the summer? Pause it - it leaves your route and your count, and comes back on the date you set.

Keys, codes and the alarm word

On the home’s page, where you need them, and nowhere else. Nobody but you sees your client list.

Collections that chase themselves

Card and bank invoices remind on their own; a Venmo request gets a polite nudge instead of an awkward text.

What the owner gets

Your work and the bill, by text and by email.

The moment you finish, the owner’s phone gets a text and an email with the link.

No write-up tonight. The photos, your notes and the charges are already there, with your name on top.
Nobody calling to ask if it’s done. They can see that it is, and what you did, before you’ve left.
The bill lands the same way. A text and an email with a Pay button. Nothing for them to sign up for, nothing for you to chase.

The family books their stay and the turnover is on your route the day they leave.

9:41
4:12
Tuesday, September 9
Messagesnow

Marisol’s Cleaning sent you a $175.00 invoice. View and pay: invoice.stripe.com/…

Mail1:15 PM

Gulf Dr Condo cleaning report · Sep 9
All done. Your home is clean. View the full report

Messages1:15 PM

Marisol’s Cleaning cleaned Gulf Dr Condo today. All done. Report: housematters.app/r/3f9…

What it costs

Your first three client homes are free. Then $19 a month.

Everything included from your first home. Past three active homes, Pro is $19 a month or $190 a year. Paused homes don’t count, there is no per-user fee, and House Matters takes no cut of what you bill.

No per-cleaner fee · No credit card to start · Free to run your home

ToolPrice at one userWhat the price buys
House Matters$0 up to 3 client homes, then $19/moEverything, no per-cleaner fee, no cut of your invoices
ZenMaidStarter $19/mo (40 appointments), Pro $39; $4 per extra cleaner; texts extraRecurring schedules, checklists, a client portal
JobberCore $49/mo month to month, $29/mo paid yearly; checklists on Connect at $139Quotes, scheduling, invoicing, online booking
Housecall ProBasic $79/mo, $59 paid yearly; checklists and photo reports on the $149 planScheduling, invoicing, marketing, card on file
FieldVibeFree at one user; $20/mo for invoicesRecurring cleans, reminders, quotes, a free website
TurnoFree for cleaners; the host pays; a yearly background badgeThe host’s tool: their checklist, their refund button, their calendar

Prices read from each company’s own pricing page on September 9, 2026. Read the full comparison →

Plain answers, before you ask.

The questions cleaners ask on the first call, answered the way they’d be answered on the phone.

What is House Matters, in one paragraph?

House Matters is cleaning business software for small cleaning businesses. A place for every client home, a cleaning list per house, photos from the camera on every clean, the owner’s report as a link that needs no account, and your invoice or Venmo request the moment you lock up. Your first three client homes are free, then $19 a month. No per-cleaner fee. Works in your browser on any phone.

Do you pull my clients’ Airbnb or VRBO calendar?

No. When the family books the stay in their House Matters app, the turnover lands on your route the day they leave. When they don’t, you type the date. Nothing is pulled from anywhere.

Does my client need an account?

No. The report and the invoice are links that open in any browser. If they want the keys, the stays, the supply list and every bill in one place, House Matters is free for the homeowner - and your cleans are already in it.

I use Turno for my rental clients. Why this?

Turno is the host’s tool; this is yours. Turno hands you their checklist and keeps the refund button. House Matters is your list, your photos, your report under your name, and your invoice - for the rental and for the regular houses too. Keep Turno for the marketplace jobs if you like it.

I use ZenMaid or Jobber today.

They’re priced for a crew; this is free to three homes and $19 after, no per-cleaner fee. Bring your client list as a spreadsheet, add each home once with its list and its schedule, and you’re cleaning by Thursday. There’s no booking form or crew dispatch here - if you need those, keep what you have.

My clients pay by Venmo or cash.

Keep Venmo - the request carries the photos and the itemized clean. Card and bank invoices go through your own Stripe or Wave when a client wants a receipt. Cash and Zelle aren’t in the app; mark the clean paid and move on.

Is there a Spanish version? Android? Does it work with no signal?

Not yet, yes on Google Play, and you need a bar when you tap Complete. On the App Store and Google Play, and in your browser on any phone, at the house.

Get the House Matters app: housematters.app/get. Take photos as you go - the app holds them - and tap Complete once you have signal.

Where does my money go?

Straight to you. Invoices and requests go out on your own Stripe, Wave or Venmo. House Matters takes no cut, holds no money, and sells no leads.

I need clients, or a booking page.

Not here, and it’s better to say so. House Matters is for the cleaner who already has the houses and wants the list, the photos, the report and the invoice to take care of themselves. Where the second-home clients actually come from is in the first-25-clients guide - it applies to cleaners word for word.

Whose data is it?

Yours. Your clients, homes, codes, photos and invoices belong to you. Ask, and House Matters sends you a spreadsheet of all of it within a week, or deletes the account and everything in it.

From signup to paid, in four steps.

1

Sign up free

Your name or your business name. Pick Cleaning. No credit card to start.

2

Add your homes

Owner, how often you go, your rate, the keys and codes, and a cleaning list per house.

3

Do the work

Tick the list, photos from the camera, low or out on the supplies. Charges build themselves.

4

Send the invoice

A clean or a whole month, bundled per family. Card, bank, or Venmo.

Clean second homes for a living? Start today.

Free to set up your homes and send your first report. Be up and running before Thursday’s clean.

Start free

On the App Store and Google Play, and in your browser on any phone, at the house.

Download on the App Store Get it on Google Play

House Matters is also for home watchers and handymen, and free for the people who own the home to run it.

Got a text from your caretaker? Your home is already set up - sign in with the email or mobile they have for you. Sign in →